Privacy Notice

This document was last updated May 25, 2018.

Effective from May 25, 2018.

 

Overview

This privacy notice details what information we collect of you, how we use it and what are your rights and choices.

In this document “Airest” refers to Airest Aktsiaselts which is a Estonian public limited company (company ID 10101647).

By “Service” we mean the Airest service as detailed by our Terms and Conditions (http://www.airest.aero/terms/)

We categorize the personal data we process as follows:

User Data

Data we collect from the visitors of our websites and users of our applications, both directly and by automated means.

Airest Contacts 

Business contact information gathered via our data partners from publicly available sources.

User Data

We collect information from our website. The information is collected in order to better provide the Service. 

User-provided information

From users who request a quote online we collect the following information:

Field

Notes

Email address

required in order to submit a request

Name

required in order to submit a request

Phone number

required in order to submit a request

Company name

required in order to submit a request

Description of the request

required in order to submit a request

Automatically collected information

If you are visiting our websites, we collect the following information provided by your browser or mobile device:

  • • Pages accessed
  • • Time of visit
  • • Time of last visit
  • • Name of the owner of the IP address
  • • Reverse domain of the IP address
  • • Referring site, application, or service, including the relevant search queries that led you to Airest’s website
  • • Browser information
  • • Operating system and device information

 

Cookies and tracking

Our website uses 3-rd party cookies from Google Analytics and the from the privacy acceptance bar to remember that you have agreed with the warning and it will not be shown to you again.  

 

How are we using the data

We use User Data:

To provide the Service.

We use User Data in delivery, maintenance and enhancement of the Service, to provide support and to prevent or address technical or security issues.

To communicate with you

We may send you service-related messages and notifications. These include notifications that are part of the service.

For improvement of the Service and analytics

To help improve the Service, our website and to develop new features and functionality we collect and analyse usage information. Processing User Data for analytics purposes is done in aggregated or anonymised form.

Legal basis

We process User Data only where:

  • Processing User Data is necessary for providing the Service.
  • Processing is necessary to comply with a legal obligation.
  • Processing is in legitimate interests of Airest, but not in conflict of our users' rights.

Your rights

You can request a copy, correction or deletion of your personal data by emailing privacy@airest.aero. We will respond to your request within 30 days.

Data from Google Analytics

Airest gathers data about visitors on our websites from our Google Analytics.

This data includes:

  • Pages accessed
  • Time of visit
  • Time of last visit
  • Name of the owner of the IP address
  • Reverse domain of the IP address
  • Referring site, application, or service, including the relevant search queries that led the visitor to Client’s website
  • Browser information
  • Operating system and device information

Data from other 3rd party integrations

We use ways to import additional Client User Data from our 3rd party applications and services. These include integrations to customer relationship management (CRM) systems and email marketing tools.

Personal data imported from these systems includes:

  • Name
  • Email addresses
  • Phone number
  • Address and other contact information
  • Information about Clients' activities with its customers, such as phone calls, emails and meetings.
  • Email newsletter activies, such as opens and link clicks.

How are we using the data

The information is collected in order to better provide the Service. 

Responsibility of the 3rd party integration service provider

It is the sole responsibility of the 3rd party service provider to ensure that it has obtained permission from its customers and other website users to provide this information to Airest via their service. Airest shall have no liability whatsoever for the failure of any Client to obtain this permission and hereby disclaims such liability. The Client hereby agrees to defend, indemnify and hold harmless Airest and its affiliates and their respective officers, directors, employees, agents, successors and assigns from any third party claims arising from Client’s provision of Client User Data to Airest using the Service.

Security

At Airest, we take security seriously, and implement variety of security measures to maintain safety of your data.

Location

Data is being stored by our secure partners Alphabet Inc, Zone Media OÜ, Pipedrive OÜ and Liidio Oy.

Sharing and Disclosure

We do not share or disclose infomation to third parties except in the following situations:

User instructions or consent

Information may be disclosed to third-parties if we are explicitly instructed to do so by the user, or by user consent.

Third-party service providers

We may engage third-party companies service providers or business partners to process our data and to support our business. These include for example server and hosting providers, payment processors and customer service and management tools.

Up-to-date list of our subprocessors is available on request from privacy@airest.aero.

Change of ownership

We may disclose User Data to allow a change of ownership of Airest (including, but not limited to, an acquisition by or merger with another company) and related transfer of all such information to the new owner, in which case any information remains protected in accordance with this Privacy Notice.

Legal obligations

We may disclose personal data if we reasonably believe disclosure is in accordance with or required by any applicable law, regulation or legal process.

Enforcement of our rights, prevention of fraud, and for safety

We also may disclose personal information in order to:

  • • protect Airest from fraud, abuse or other criminal activity
  • • protect Airest rights and property against third-party allegations and claims
  • • enforce our contracts and policies
  • • protect rights and safety of others

Compliance

EU General Data Protection Regulation (GDPR)

As an EU based company with thousands of customers in the EU, we are committed to EU General Data Protection Regulation. You can read about our GDPR compliance from here https://www.eugdpr.org.

Children's Online Privacy Protection Act

We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Contacting us

Please feel free to contact us if you have questions regarding our privacy, this notice or practises. You can email us at privacy@airest.aero

Our mailing address is:

Majaka str. 26, 11412,

Tallinn, Estonia

Address

Majaka str 26, 11412
Tallinn, Estonia

Opening Hours

Monday - Friday: 9am - 5pm (EET)
Saturday - Sunday: CLOSED

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